Contact our customer service

Our friendly and professional customer service team is ready to help whenever you need them.
The most questions can be answered with our interactive Self-Service. Just try it!

No answer found? Please leave a message to our customer service:



Special offers, station expansions or technical innovations. Read our news or subscribe to our newsletter.

Call a Bike is the rental bike at a fair price and offers the right rate for everyone.


Call a Bike customer service
c/o Deutsche Bahn Connect GmbH
Raffineriestraße 28, 06112 Halle (Saale) / Germany
Tel. 0049 (0) 69 42 72 77-22, Fax 0049 (0) 69 42 72 77-77

Press contact

Deutsche Bahn AG